
The days of keeping critical documents in locked file cabinets, although still occurring at minor levels today, has been significantly reduced by the tremendous amount of communications that occur via email and other electronic messaging vehicles. Recent estimates put the amount of internal and external communications that occur in your company that are retained for business purposes at roughly 60% of all data produced and shared across the organization.
When one stops to think of the wide variety of sensitive communications that are handled via email transfers, the list can be overwhelming. Some examples of key communications that occur via email are:
- Strategic Business Plans
- Competitor Analysis
- Sales Forecasts
- Marketing Plans
- New Product Development Concepts
- Sensitive Employee Information
- Manpower Reports
- Disciplinary Actions
- Union Contract Negotiation Strategies
- Human Resource Guidelines
- Salaries & Benefit Package Information
- Production Plans
- Customer Contact Information
The listing above should have gotten your attention regarding some of the mission critical portions of your business that are created, transferred, and archived on your computer systems via individual computers and network hosts. This list is by no means complete, and many other sensitive areas are passed through cyberspace only to wind up under your roof for safe keeping.
Security from your mainframe to every individual employee’s computer is a possible source of critical data compromise or catastrophic data loss. With over half of all critical communications winding up in some form of email, your email archiving system should be gone over with a fine tooth comb. This review should be performed on a regularly scheduled basis to insure continued compliance to your overall email archiving plans.
One specific area of concern is making sure that your company maintains access to the electronic paper trail of employees that are discharged, become disabled, or leave for a job at another company. One never knows when they will need to access this information for legal, developmental, or tactical purposes.
It is generally accepted that when it comes to email archiving, there are three primary options that are available and all have their own strengths and weaknesses. The three options are:
- On-site email Archiving
Managing your email archiving on-site offers the strength of having the highest levels of control, access, and flexibility (assuming that you have a highly qualified IT staff to manage the hardware and software requirements). The weakness of this selection lies primarily in the cost associated with purchasing all of the hardware and software, keeping the system up to date, and paying the salaries and benefits of the IT staff needed to manage the system.
- Hosted email archiving
This method’s strength is that it is generally a lower cost option due to the elimination of the direct hardware, software, and staff expenses associated with on-site archiving as this method uses contracting with a 3rd party. It is also safer only to the extent that the hardware to store the data is off-site so data would not be lost if flood or fire were to cripple your operation. A definite weakness is the loss of control over this very sensitive data and possible concerns with poor data security allowing this information into get into the wrong hands.
Often providing the best of on-site and hosted methods all in one package, SAAS uses encryption methodologies prior to sending data off-site for email archiving. The encryption of the files assures that the data will not be compromised by unauthorized parties.








